Phantom CRM

At OutCoursing we have over 10 years of experience working with interactive advertising agencies with fairly robust analytics requirements. Site analytics is always thought of at every step of our process and data retrieval and integrity is a top priority.

CRM is the processes a company uses to track and organize its contacts with its current and prospective customers. When you talk about CRM you can break it down into several different segments:

• Site analytics - we have experience working with Google Analytics, Omniture Hitbox, Dart and other analytics/campaign tracking solutions
• Campaign management - collecting email addresses on your site and sending emails is a fundamental marketing strategy. Your website can easily be integrated with a 3rd party solution like Cheetah Mail or Constant Contact and you can easily communicate with your site visitors in real time.
• CRM solutions - organizing your data and formating it in a way that is useful to your organization is very important. We have done many integrations into 3rd party CRM solutions like SaleForce. 

CRM solutions are ideal for sales, service, marketing, and call center operations that streamlines customer relationship management and boosts customer satisfaction